Are you an experienced professional looking to make an impact in the banking industry? We’re seeking a highly skilled and experienced Customer Experience Representative to join our client’s team in St Peter Port, Guernsey. Our client is dedicated to delivering exceptional service and handling complex customer complaints with tact and professionalism, making this a crucial role within their operations.
Skills and Experience Needed
- Banking Experience: Demonstrated background in the banking sector is essential for effectively understanding and addressing complex customer concerns.
- Complaints Handling: Prior experience resolving customer complaints with a focus on quality and efficiency is highly preferred.
- Critical Thinking: The ability to analyse issues and implement appropriate solutions in a timely and effective manner is vital.
- Customer Service Skills: Exceptional communication skills and a customer-centric approach are key to success in this role.
If you’re ready to take on a challenging yet rewarding position and become a part of our client’s dedicated and professional team, we’d like to hear from you! Take the next step in your career and apply for this exciting opportunity today!