Business Customer Service Engineer

Our client is seeking a skilled Business Customer Service Engineer to join a dynamic support team in Guernsey. This frontline role involves managing enterprise customer requests, troubleshooting technical issues, and ensuring seamless service delivery. The ideal candidate will have strong IT knowledge, excellent communication skills, and a proactive approach to problem-solving. Experience with Microsoft 365, Azure, networking, and telephony solutions is advantageous. You will take ownership of customer issues, support operational processes, and participate in an on-call rotation as required. A full UK driving license and a willingness to learn and develop are essential for success in this role. If you have exceptional communication skills and a strategic mindset, this is an opportunity to make a significant impact.