** 5 year residency required **
** 39hrs - Fully Flexible **
- To make sure that stock is displayed for purchase and that customers know what products and services are on offer
- To make sure that customers can pay quickly and easily and leave the store feeling positive
- To serve customers in a courteous and efficient manner
- To ensure that date rotation
- To assist with moves within the store
- To merchandise the store
Application DeadlineFebruary 05, 2021
DepartmentMarks and Spencer - St Clement
Employment TypeFull Time
LocationJersey
Reporting ToStore Manager
Key Responsibilities:
- To serve customers in a courteous and efficient manner
- To ensure that date rotation
- To assist with moves within the store
- To merchandise the store
- Handle customer refunds/ queries and complaints efficiently
- Provide the customer with an up to date knowledge of products and services
- Ensure ticket checks and legal dept checks are carried out
- Ensure stock accuracy of depts. through counts and communication to your line manager
- Remove ‘waste’ and damaged stock from the sales floor and complete required paperwork
- Use commercial documentation to access information relating to your department
- Maintain high standards of sales floor and till point hygiene
- Flexible working to move into the ISB and café
- Undertake training for use of machinery in ISB, Café ovens and Coffee Machines
- Adhere to Health & Safety regulations and maintain a safe working environment
- Watch out for theft, fraudulent methods of payment and deceitful purchases
- Assist with the training and development of new staff
- As necessary, work out of role in order to meet customer needs
Skills & Knowledge Required:
- Good general education
- Background in Customer Service
- Good Customer Service skills
- Ability to use till
- Good communication/interpersonal skills
- Ability to replenish stock and date rotate
- Ability to work on own initiative and under pressure to meet tight deadlines
- Ability to communicate with colleagues and customers in English language
Benefits include:
- Attractive Salary
- Discount card for all our brands with a secondary card holder.
- 20 days holidays increasing with length of service
- Opt in Contributory Pension Scheme
About SandpiperCI
**SandpiperCI is the largest operator of Food Convenience Shops in the Channel Islands with a network of 45 shops, covering key locations across both islands. We are also proud to work in partnership, on a franchise basis, with a large number of Blue Chip retail brands from the UK.
**
The Channel Islands economies have grown significantly over the last two decades. With a combined population of over 165,000 residents, a low tax and high disposable income environment, it is an attractive place to do business.
Over the last ten years we have built upon our knowledge and skill set in operating franchise stores and we have now developed an unbeatable record of accomplishment in introducing established brands to the Channel Islands.