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- Technology Support Engineer
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Technology Support Engineer
The Channel Island Co-operative Society
Full timeRef: 20210759Opened: 25/05/2021Closes: 06/06/2021
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Role Purpose
To provide support and maintenance services for Technology in use by the Society's users, to ensure that all relevant service calls are dealt with to an acceptable standard, to provide an "out of hours" support service when required and ensure that all Technology solutions are delivered to an agreed standard.
MAIN AREAS OF RESPONSIBILITY
- Ensure that the Society's technology systems, hardware, and software, are maintained to a high level of service.
- To perform regular tasks associated with operating, controlling, and installing, hardware and software across the estate.
- Follow processes and procedures to deliver operational maintenance.
- To act where required, as a troubleshooter for any IT-related issue / problem that arises.
- To support access from 3rd Parties associated with the maintenance of technology solutions.
- To ensure that, wherever possible, any costs incurred in the delivery of the role are kept to a minimum.
- To ensure weighing and fuel systems meet with any legal requirements.
- To ensure electronic payment systems are kept within PCI requirements.
- To ensure that the working area is kept clean and tidy and ensure that all H&S requirements are adhered to.
- Work on a shift basis to provide "out of hours" support to the Society's user community.
For a full job description please see attached pdf. To apply please visit www.channelislands.coop/gg/your-society/careers or call Andrea Gallienne to discuss 07700 735883
Call: 07700 735883