This role requires expert case management delivery of technical claim decisions and training of Junior Claims Assessors and Claims Administrators in the Employee Benefit Claims team.
Location
Guernsey,
Channel Islands
Responsibilities
Duties will include, but are not limited to; Maintaining excellent working relationships with brokers and clients, inspiring their confidence in the reliability of services provided.
Acting as the key technical contact for Employee Benefit claims team in relation to escalations, queries, complaints and reporting.
Delivering optimum efficiency and high quality claims service.
Actively engage with Head of Claims and Senior Technical Claims Manager on technical training requirements and delivery for junior team members.
Skills / Qualifications
The ideal candidate will have excellent communication, relationship management, analysis, report writing
and interpersonal skills.
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