Assistant Manager, Reconciliations Creation

Job Summary Job Description What is the opportunity? The Operations Department in Jersey is enhancing its team of professionals to perform operational activities to support the running of key functions across the organisation, whilst ensuring adherence to ongoing and upcoming regulatory requirements. You will create new Reconciliations or make changes to existing Reconciliation processes, whilst providing guidance and support to the business. In addition to this you will support investigations and reporting platforms, ensuring efficient, accurate and timely support to all Departments. Be the subject matter expert and provide guidance for establishing and upkeeping the maintenance and testing requirements for all reconciliation activity. You will support the Reconciliations team with the oversight of cash, stock and system reconciliations performed by our outsourced partner and provide cover in the absence of Manager and retain business knowledge and regulatory impacts. What will you do? Oversee and implement support of all reconciliations and investigation Builds from concept through to testing and deployment Creation of import formats to map out system file data, using initiative to problem solve workaround solutions to unique business requests Creation of Decision Trees, Concepts, Investigation steps, Action Templates and Document Templates within the reporting platform (IntelliTracs) Provide expert knowledge and advice /guidance on Reconciliation and Investigation Builds Establish effective communication with business clients and other Operations Managers to ensure transparency and understanding of build information and functions Ensure consistent maintenance support of Reconciliations System (IntelliMatch) to Reconciliation teams and Wealth Management Business Contribute and support of Process and Procedures with each supported business line Contribute to the development of reconciliations systems Assist in testing annual Swift upgrades to reconciliation system files received from vendor Act as point for issue resolution for the business lines What do you need to succeed? Must-have Demonstrate a calm, logical approach to problem solving and exception management Be able to work well under pressure Ability to prioritise and make decisions A positive and proactive attitude towards change A collaborative nature and willingness to work towards common goals as a team Experience of managing reconciliation/investigation activity A practical understanding of Securities and Banking Products Nice to Have Previous knowledge of reconciliations, reporting systems (IntelliMATCH, Crystal) Working knowledge of back office applications + SWIFT messaging What is in it for you? We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation Leaders who support your development through coaching and managing opportunities Opportunities to work with the best in the field Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible and Hybrid working options fully supported Job Skills Additional Job Details Address: GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIER City: Saint Helier Country: Jersey Work hours/week: 36.25 Employment Type: Full time Platform: Wealth Management Job Type: Regular Pay Type: Salaried Posted Date: 2023-12-13 Application Deadline: 2024-03-08 Inclusion and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.