Ref: 26714
Guernsey
Full Time Permanent
Customer Service, IT Our client is seeking an IT Engineer at any level, from Junior to Senior, to join their team on a permanent full-time basis. This role involves providing on-site support and training while working closely with technicians to assist existing, new, and third-party clientele. You will build strong relationships with both internal and external customers, ensuring high-quality IT support and service delivery. Job Duties:
Install and maintain computer hardware, including PCs and servers Diagnose and resolve hardware and software faults Support desktop and server operating systems, as well as application software Assist with network troubleshooting and maintenance Provide on-site support to clients, ensuring timely issue resolution Participate in customer mitigations and hardware setup, including occasional weekend work (time given back in lieu) Potentially join a 24x7 on-call rota in the future, with additional remuneration
Job Requirements:
Experience in IT support, whether from an entry-level, career-change, or senior background Knowledge of PC and server installation, maintenance, and troubleshooting Familiarity with desktop and server operating systems, as well as application software Strong problem-solving skills and a proactive approach to issue resolution Good communication and interpersonal skills to support customers effectively Willingness to work occasional weekends and, in time, participate in a 24x7 on-call rota
What You’ll Love:This is a fantastic opportunity for an experienced IT professional or someone starting or changing their career in IT. Our client offers on-site support and training, ensuring you gain valuable hands-on experience. With the potential for career progression and additional remuneration for on-call duties, this role provides an excellent platform for growth in the IT field. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here Go back
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