Temporary Policy Servicing and Transactions Senior Administrator

A temporary opportunity is available for a Senior Administrator to work within the policy servicing team, supporting customers with a wide variety of instructions for 9 months. This role involves handling policy servicing requests such as premium changes, surrenders, switches, and general client queries while ensuring a strong customer experience. The position also includes tasks related to client onboarding and trigger event reviews, adhering to AML and regulatory requirements. The ideal candidate will possess excellent attention to detail, strong communication skills, and the ability to manage multiple priorities efficiently. Experience in financial services, customer service, and a good working knowledge of Microsoft365 and AML practices are preferred. This role requires someone proactive, adaptable, and committed to continuous improvement, with a strong focus on delivering exceptional service across multiple