Hours: 35 per week
As our Shop Manager in Guernsey, you'll be at the heart of a vibrant retail space that's all about community, compassion, and purpose. You'll lead with energy and empathy, creating a shop that's more than just a place to browse—it's a place where people feel welcome, valued, and inspired.
Lead and motivate a passionate team of staff and volunteers, bringing out the best in everyone.
Create a warm, inclusive, and engaging environment where customers love to shop and return.
Manage all aspects of shop operations, from eye-catching visual merchandising to efficient stock management.
Drive performance and innovation, helping us meet financial goals and maximise our fundraising impact.
Be a proud ambassador of the British Red Cross, connecting every customer interaction to our wider humanitarian mission.
What we're looking for:
We're after a confident, people-focussed leader who's ready to take retail to the next level in Guernsey. To thrive as a Shop Manager, you'll bring:
Retail know-how at supervisory level, with a flair for customer service and handling cash.
Leadership energy to inspire, support, and grow a high-performing team.
A sharp commercial mindset, always looking for ways to boost performance and fundraising.
Tech confidence, including using PCs and retail systems to keep things running smoothly.
A real connection to our cause, with the passion to promote our shop as Guernsey's go-to charity retailer.