Senior Client Service Manage, Asset Owners

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role / Department: We are seeking a candidate that will provide high quality service to a multi-billion dollar book of fiduciary clients within the Institutional Fiduciary Team. The role touches all elements of finance including banking, fiduciary, custody and funds. The Institutional Fiduciary Team administers pension trusts, endowments and companies for some of Northern Trusts strategic clients with a focus on ultra high value institutions. We manage around 12 client relationships within a team of 10 people with a focus on bespoke company and fiduciary services. Help our clients with day to day investments in all different asset classes, administration of Guernsey companies and payment of a variety of invoices. This role would suit someone with fund administration experience. Our clients are typically on a fixed fee or ad valorum based fee structure, meaning no hourly billing to maintain! Key Responsibilities: Work on a mixed portfolio of company and trust structures on behalf of clients, engaging with internal partners, advisors and managers to provide excellent client service. Balancing client expectations with appropriate fiduciary risk management and diligence. Prepare/execute minutes and resolutions as required. Execute all necessary authorised documentation and payments. Review of financial statements. Depending upon the specific client, you may be a point of contact for them in relation to the fiduciary entities on their portfolio. Plan and attend client and advisors meetings. Authorised signatory. Ensure that client structures adhere to relevant regulatory requirements. Ensure that all decision making is accurately and appropriately documented, and client records and filings are accurate and in accordance with any relevant regulations. Proactively work within the fiduciary team and internal partners to help identify areas for improvement. Liaise with other Northern fiduciary teams to gain consistency of service where appropriate. Point of contact for service related issues. Knowledge and Skills The successful candidate will benefit from: Continuous development of your own knowledge to ensure up to date fiduciary best practice understanding. Understanding of regulatory requirements and changes for both Guernsey and other relevant jurisdictions. Highly professional approach to work and client interactions, especially with regards to privacy of information. Already qualified, working towards or keen to start, a professional ICSA or STEP qualification or holds equivalent experience. Applicants must have good written and verbal communication skills, good numeracy, computer skills and a positive 'can-do’ attitude. Candidates must be self-motivated and have excellent time management skills. On the job training will be supported by internal courses, external conferences and relevant professional qualification assistance. The competencies that would be valuable for this role include: Communication Focused client relationships Team focused Skills to negotiate and sales as necessary The position would suit an individual with a minimum of 5 years experience in a finance role with a desire to develop, learn new skills, be part of a successful business and high peforming team. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies. Terms and Conditions Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure – North America Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information. APAC/INDIA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development. Canada EEO STATEMENT Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance. EMEA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development. USA EEO STATEMENT It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO Know Your Rights (U.S.)