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Trainee Service Advisor

Guernsey

Full Time
Permanent
Employer Listing
Trust

| We are looking for a motivated and customer-focused individual with a strong background in customer service who is eager to grow into a Service Advisor role. This is an excellent opportunity to enter the automotive/service industry with full training provided. You'll be the bridge between our customers and our technical team, ensuring a smooth, professional experience from service intake to completion.<br><br><br><br>Key Responsibilities:<br><ul><li>Greet and assist customers in a professional and friendly manner</li><li>Listen to customer concerns and accurately document vehicle/service issues</li><li>Communicate effectively with technicians to relay customer concerns and understand service needs</li><li>Keep customers updated on service status, estimated timeframes, and costs</li><li>Provide quotes, explain repair needs, and handle follow-up communications</li><li>Maintain accurate records of customer interactions and services performed</li><li>Ensure high levels of customer satisfaction through excellent service</li><li>Learn and follow company procedures, manufacturer guidelines, and compliance standards</li></ul><br><br><br>To apply please contact |
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