A respected and well-established provider of pension services is looking for a proactive Pensions Administrator to join their busy Member Services team. This is a client-facing role ideal for someone with strong administrative skills and an interest in pensions or financial services. You’ll be the first point of contact for pension scheme members, ensuring a professional and supportive service at all times.
Key Responsibilities:
- Act as the first point of contact for scheme members via phone, email, and in person
- Answer queries regarding account details, benefits, and pension scheme information
- Maintain accurate and up-to-date membership records and transaction logs
- Process member requests, benefit calculations, and payments through internal systems and online banking
You will have previous experience in pensions, funds, trust administration or banking and, ideally, some customer service experience, have strong attention to detail and a high level of accuracy in your work and you will be able to manage time, prioritise tasks and work effectively in a team
If you have a GCSEs in English and Maths at Grade C or above (or equivalent) and excellent communication skills please get in touch for a confidential discussion. Call Marcel on