Step into a key leadership role overseeing the delivery of pension administration services across a diverse portfolio of personal, occupational, and multi-member schemes. Working closely with the Directors, this role offers responsibility for the operational success of the pensions team, maintaining service quality, compliance and process improvements.
Location
Guernsey,
Channel Islands
Duties for this role include, but are not limited to:
- Overseeing day-to-day team operations and outsourced relationships.
- Managing new business take-on, including system setup and documentation.
- Reviewing and approving benefit calculations, tax payments and annual member statements.
- Leading on bookkeeping, billing, and approval of scheme financial accounts.
- Liaising with third parties including auditors, custodians and asset managers.
- Ensuring records, statutory returns, and reporting are accurate and timely.
- Supporting client communication and preparation of trustee/auditor information.
- Monitoring regulatory changes and updating internal procedures accordingly.
- Promoting a risk-aware culture across all administration activities.
Skills / Qualifications
The ideal candidate will have at least 6 years' relevant experience within pension administration, hold a professional qualification, and be educated to A Level standard (or equivalent). Strong knowledge of pension scheme structures, team leadership, client relationship skills, and excellent organisational ability are key. Critical thinking, negotiation skills and the ability to manage competing deadlines independently will support success in this role.
For a full job description or further information on this role please call , or email .