IT Engineer

Our client is seeking an IT Engineer at any level, from Junior to Senior, to join their team on a permanent full-time basis. This role involves providing on-site support and training while working closely with technicians to assist existing, new, and third-party clientele. You will build strong relationships with both internal and external customers, ensuring high-quality IT support and service delivery. Job Duties Install and maintain computer hardware, including PCs and servers Diagnose and resolve hardware and software faults Support desktop and server operating systems, as well as application software Assist with network troubleshooting and maintenance Provide on-site support to clients, ensuring timely issue resolution Participate in customer mitigations and hardware setup, including occasional weekend work (time given back in lieu) Potentially join a 24x7 on-call rota in the future, with additional remuneration Job Requirements Experience in IT support, whether from an entry-level, career-change, or senior background Knowledge of PC and server installation, maintenance, and troubleshooting Familiarity with desktop and server operating systems, as well as application software Strong problem-solving skills and a proactive approach to issue resolution Good communication and interpersonal skills to support customers effectively Willingness to work occasional weekends and, in time, participate in a 24x7 on-call rota