Trust Administrator

Our client offers innovative private client, corporate, and fund administration services tailored to clients' needs. This role is based in Guernsey and involves delivering exceptional client administration for a portfolio of trust and company structures. The Trust Administrator will report to the Manager, Trust & Corporate, and will work closely with the Trust team, clients, and intermediaries. Job Duties Administer a portfolio of entities, including communication via email and telephone with clients and intermediaries. Handle transactional work, payments, and administration of various asset types. Draft minutes, resolutions, and source documents for presentation to the Client Committee by the Team Leader. Maintain and build good relationships with clients and intermediaries through quality service. Respond to all client communications within 24 hours, including holding replies. Prepare for and attend virtually held and locally based client meetings, and document post-meeting notes. Assist Directors and Senior Management with the on-boarding of new business. Complete terminating and outgoing business within 3 months of notification. Conduct quarterly reviews of all time billed to the portfolio. Send fee invoices to clients within 2 weeks of issuance by the Finance Team. Collect fees within 1 month of issuance. Provide a C-level signatory when suitably experienced. Maintain and update client profiles and risk assessments, ensuring client due diligence remains current and compliant. Attend to and complete tasks by their due dates. Sign off periodic reviews within 3 months of receipt. Complete time sheets daily and meet monthly utilisation targets. Perform any additional duties as required in accordance with the evolving needs of the role and team. Display and adhere to the organisation's vision and values. Adhere to all policies and procedures. Job Requirements Minimum of 5 GCSEs (or equivalent), with English and Mathematics at Grade C or above. At least 1 year of experience in an administrative role, ideally within Fiduciary Services. Open to undertaking a relevant professional qualification (e.g., STEP, ICSA, ACCA). Good understanding of fiduciary services business, including regulatory requirements. Proficient IT skills, particularly with Microsoft Outlook, Word, and Excel. Strong written and verbal communication skills. Ability to work accurately with great attention to detail. Flexible attitude towards work and willingness to assist team members as required. Excellent time management, prioritisation, and organisational skills. Demonstrated drive, ambition, and willingness to learn. Proactive approach to work and ability to work under own initiative.