Fleet Service Agent

As a Fleet Service Agent at SIXT you are responsible for washing and valeting our cars inside and out to an exceptionally high standard. You will also be driving and collecting a range of our cars to customers and other branches. Delivering exceptional customer service is an integral part of being a Fleet Service Agent as you are the first and last point of contact with our customers. This role is 40 hours per week, working a range of days between Monday and Sunday. Key Tasks: Responsible for preparation, valeting, refuelling and ensuring vehicles are to a high standard Ensuring vehicles are delivered and collected between branches in a timely manner Actively providing high level of customer service Managing customer queries and concerns regarding vehicle damage Correctly and accurately measuring car damage and detection Support with daily fleet checks to ensure maximum customer support during vehicle collections Be able to work in a fast-pace environment and work well under pressure both independently and within a team Working in other nearby locations, where reasonable, to support the wider business Any other duties as requested by your line manager Duties and responsibilities may alter and evolve course of employment Requirements: Full UK Driving Licence is essential Strong organisational skills An eye for detail A positive disposition Benefits: An attractive, basic salary and performance-based bonus Competitive days annual leave, plus UK public holidays Life insurance Attractive pension scheme Paid training sessions and further development opportunities within the business Friends and family car rental rates We are one of the world's leading mobility service providers with sales of close to EUR 2.28 billion and around 6,400 employees worldwide. Our mobility platform ONE unites our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services), SIXT+ (car subscription) and gives our customers access to a fleet of 242,000 vehicles, the services of 2,500 partners and 5 million drivers worldwide. Together with our franchise partners, we operate in more than 110 countries with around 2,180 rental stations. At SIXT, first-class customer experience and outstanding customer service come first. We rely on real entrepreneurship and long-term stability and align our company strategy with foresight. You want to revolutionise the world of mobility and take off with us? Apply now! THE BIG SIXT We value customer excitement above all else - Make it easy and premium. If you fail, make it right! We are one team - Team Orange - Make our business and teams successful first - and you will follow automatically! We are on the offensive and we love to win - Set your priorities right, act and drive results home! We protect our brand every day and love what we do - Feel excited about working here, in good and challenging times. If you don't - change it or leave it! We are curious, always try to learn and welcome change - Let passion make you discover new things. Embrace it boldly to make us better and better! We love to show results - rules will not hold us back - Do what it takes to make our business deliver at best. Challenge rules that limit you, responsibly! THE SIXT LEADERSHIP PRINCIPLES Hire and develop top talent for the future to build great teams - Build diverse and performing teams, lead and support them to deliver great results! Get the details right - they matter - Strive for perfection where it counts and appreciate beauty in simplicity! Give freedom to ensure responsibility - Prioritise ruthlessly and set goals but let your team find their way and hold them accountable! Welcome feedback and act on it - Frequently give actionable feedback and embrace it when you receive it! No blaming, no complaining, no excuses - Mistakes happen, learn from them. Fail forward! Remember always: We are a people business - Earn your people's trust - Listen, appreciate small things, celebrate success and reward outstanding achievements! Apply online at https://www.jacksons.gg/careers/fsa-sixt-gg/ or email recruitment@jacksons.je