Shop Supervisor

Role Overview Randalls Duty Free is seeking a reliable and motivated Shop Supervisor to support the day-to-day running of the store. This role combines hands-on retail supervision with occasional office support duties, ensuring smooth operations and high standards are consistently maintained. Key Responsibilities Supervise daily shop operations and support team members on shift Maintain high standards of presentation across the Duty Free shop Ensure stock is well organised, displayed correctly, and replenished as needed Assist with receiving and handling deliveries, including lifting and moving heavy items Provide excellent customer service and resolve any issues efficiently Support office tasks when required, including administrative duties Ensure compliance with company procedures and policies Skills & Requirements Good general computer literacy, including working knowledge of Microsoft Excel and Word Strong attention to detail with the ability to keep the store well organised and presentable Physically capable of handling heavy orders and lifting stock Punctual, dependable, and able to work independently or as part of a team Flexible and willing to work shift patterns, including weekends Working Hours Shift-based role (including weekends) Some shifts may include supporting office-based tasks How to Apply Please submit your CV to recruitment@randalls.gg in the first instance.