Chemist Counter Assistant

JOB TITLE : CHEMIST COUNTER ASSISTANT REPORTS TO : PHARAMACY MANAGER HOURS : FULL TIME IMMEDIATE START Job Summary: The post-holder will project a positive and friendly image to pharmacy patients and customers and deal with queries in a professional, courteous and efficient way. They are responsible for greeting customers, accepting and handing out prescriptions, and maintaining a high level of accuracy, patient safety and confidentiality. Duties and Responsibilities: · Issuing pharmacy goods and prepared prescriptions · Accepting payment of prescription charges/checking patient exemption statements · Operation of efficient stock control appropriate to the needs of the retail premises with the objective of ensuring continuity of supply for customers and minimising wastage · Ensuring that goods and medicines are received and stored in an appropriate manner in accordance with the manufacturers' instructions or Pharmaceutical council guidelines · Cleaning work surfaces and shelving on a regular basis and ensuring that that all pharmacy equipment is kept clean and kept in good working order. · Maintaining full and accurate records of all goods ordered and the processing of appropriate paperwork. · Undertaking other reasonable duties within the framework of the post as directed by the Pharmacy manager or colleague · Taking orders for repeat prescriptions and liaising with other health care professionals. Dealing with queries and telephone calls from patients regarding their needs, referring them to a pharmacist or dispensary assistant where appropriate. · Offering advice to patients in respect of Over the counter treatments and retail goods within the level of their training · Handling money and operating/balancing the till. · Assisting in stock checks · Providing cover for annual leave/sickness. · To maintain a strict level of confidentiality · Assisting in the promotion and maintenance of the company's Health and Safety Policy · To support the equality, diversity and rights of patients, carers and colleagues, respecting their privacy, dignity and needs. · To undertake necessary training in order to fulfil the requirements of the local medicines law. · Any other duties as directed by the Management. PERSON SPECIFICATION Experience: · Experience of working in a similar role - Desirable · Experience of working with the public or in a caring environment - Desirable Knowledge: · Knowledge of Local Healthcare Policies Desirable Skills & Competencies: · Excellent communication skills Essential · Ability to comply with a strict confidentiality environment Essential · Ability to work flexibly Essential · Team player Essential · Problem solving skills Desirable Personal Attributes: · Self-motivated Essential · Ability to use own initiative Desirable · Prepared to learn new skills Essential · Methodical and meticulous nature Essential · Approachable, presentable and friendly nature Essential Other: · Computer literacy Desirable · Numeral literacy and written skills Essential