B2B Sales Account Manager

Our client is seeking a B2B Account Manager to manage and grow a diverse portfolio of business customers. The position combines relationship management with sales strategy in a fast-moving and evolving sector. Location Guernsey , Channel Islands Duties for this role include, but are not limited to: Managing and developing relationships with a portfolio of business clients, including government, corporate and SME accounts. Acting as the primary point of contact, building strong and long-term partnerships. Identifying client needs and delivering tailored solutions aligned with operational and sustainability goals. Achieving individual and team sales targets within the Guernsey market. Identifying upsell and cross-sell opportunities to maximise revenue. Maintaining accurate sales pipelines, forecasts and CRM records. Developing and implementing strategic account plans to support growth and retention. Collaborating with internal teams including marketing, product and pricing. Monitoring account performance and adapting strategies based on client feedback and market trends. Enhancing customer experience and supporting client retention initiatives. Resolving client queries and issues in a timely and professional manner. Ensuring compliance with regulatory, financial and ethical standards. Supporting health and safety initiatives and adhering to company policies. Skills / Qualifications The ideal candidate will have proven experience in B2B account management or sales, ideally within the energy, utilities or a related sector. They will demonstrate strong communication, negotiation and relationship-building skills, with the ability to manage multiple accounts in a fast-paced environment. They will be commercially aware, analytical and confident using CRM systems to support data-driven decision-making. Knowledge of the Guernsey market and regulatory environment would be advantageous. A full clean driving licence and access to a vehicle are required. The successful individual will be highly organised, adaptable and resilient, with a collaborative approach and strong focus on delivering excellent customer outcomes.