Manager – CDD Operations (FTC)

Are you an experienced professional with a passion for customer due diligence (CDD) operations? Our client, a highly regarded organisation based in the heart of St Peter Port, Guernsey, is looking for a Manager to join their team on a fixed-term contract. This is a chance to make a meaningful impact in banking and contribute to operational excellence and efficiency. What you’ll do Lead and oversee the day-to-day operations of our client’s CDD team, fostering a culture of high performance and compliance. Implement and maintain robust CDD processes in line with regulatory requirements and industry standards. Collaborate closely with various departments to support customers’ onboarding and ongoing monitoring processes. Identify operational efficiencies and recommend process improvements to enhance service delivery. Manage key stakeholders and ensure accurate, timely reporting to senior management. What you’ll need Experience within the banking or finance sector, particularly in a managerial or leadership role. Strong understanding of customer due diligence and its regulatory implications. Excellent problem-solving skills with an eye for operational enhancements and risk management. Effective communication and stakeholder management abilities. A proactive approach and the ability to adapt in a fast-paced environment. Why Join? The opportunity to work for a respected organisation in a key financial hub. A chance to lead and develop a high-achieving team in the critical area of CDD operations. Enhance your career within a supportive and dynamic work environment. More information about this role is available upon request – contact the team today for further details.