The Position
Job Purpose
• To make sure that stock is displayed for purchase and that customers know what products and services are on offer • To make sure that customers can pay quickly and easily and leave the store feeling positive
Responsibilities
Responsibilities
include
- To
serve customers in a courteous and efficient manner
- To
ensure that date rotation
- To
assist with moves within the store
- To
merchandise the store
- Handle
customer queries and complaints efficiently
- Provide
the customer with an up to date knowledge of products and services
- Order
stock and maintain to the required levels, ensuring ticket checks are
carried out
- Reductions
process and POS in place
- Remove
‘waste’ and damaged stock from the sales floor and complete required
paperwork
- Use
commercial documentation to access information relating to your department
- Maintain
high standards of sales floor, warehouse, back of house and till point
hygiene
- Adhere
to Health & Safety regulations and maintain a safe working environment
- Watch
out for theft, fraudulent methods of payment and deceitful purchases
- Assist
with the training and development of new staff
- As
necessary, work out of role in order to meet customer needs
Experience
** Knowledge and Experience Required**
- Good
general education
- Background
in Customer Service
Skills & Qualifications
Skills
and competencies
- Good
Customer Service skills
- Ability
to use till
- Good
communication/interpersonal skills
- Ability
to replenish stock and date rotate
- Ability
to work on own initiative and under pressure to meet tight deadlines
- Ability
to communicate with colleagues and customers in English language
Benefits
Benefits package including:
• Discount Card for all our brands with a secondary card holder
• 20 Days Holidays increasing with length of service
• Enhanced Family Leave
• Opt In Contributory Pension Scheme
To apply, send us your application form and CV to careers@sandpiperci.com