Barclays

Essential Banker | Barclays | Guernsey.As a Barclays Essential Banker, you will be providing an exceptional customer experience by taking ownership of all client queries and acting as the first point of contact for branch customers and all their day-to-day banking requirements. To achieve this and to deliver customer satisfaction, you will always maintain accuracy and quality levels. You will also be deepening customer relationships to help grow the business and strengthen our brand in the community, while working closely with other colleagues. To be successful as an Essential Banker you will require experience with: • Excellent customer service skills

Join us as a Service Team Lead in our Private Bank and Wealth Management team in Jersey.We are seeking a dynamic and motivated individual to oversee frontline service delivery, support relationship initiatives, and shape the strategic direction of relationship support across the organisation. This is a highly visible, client-facing role that also partners closely with internal stakeholders. You will play a key role in supporting senior leadership, managing operational risk, and driving continuous improvement in service quality and team performance.Within this role, you will lead, motivate, and develop a high-performing team, fostering a culture of accountability, resilience, and continuous improvement.