Sure

Feel Connected to the future at Sure by joining the B2B Operations team as a Business Customer Service Engineer in Jersey.To drive the role forward, the individual will become an integral part of the frontline support team for Sure’s business customers, providing a seamless and professional service that ensures their requests and issues are resolved efficiently and to the highest standard. This role demands a strong sense of ownership and accountability, with a strong focus on delivering first-time fixes whenever possible, this role emphasizes taking ownership of customer problems, striving to resolve them independently without escalating to other engineering teams.The