We're looking for a friendly and enthusiastic Customer Operations Representative to be the voice and face of a well-respected, community-focused bank. This role is all about creating exceptional customer experiences—whether that's over the phone, by email, or in person. You’ll help clients with everything from day-to-day queries to navigating online banking services, all while maintaining a warm, professional approach.
As part of a supportive team, you'll manage daily customer requests, respond to enquiries with confidence, and play an active role in delivering a high standard of service across all channels. If you thrive on helping others and enjoy making a positive impact, this could be the ideal next step in your career.