To take the lead in supporting and improving cloud-hosted technologies. This role combines hands-on infrastructure expertise with customer-facing responsibilities, ensuring resilient service delivery and continuous improvement across virtualisation, storage, networking, and security platforms.
Key responsibilities:
⭐ Lead administration and 3rd line support for VMware, storage, networking, and security systems
⭐ Troubleshoot and resolve complex technical issues while guiding colleagues
⭐ Manage vendor relationships, customer requests, and service improvements
Requirements:
⭐ 3+ years’ IT operations/engineering experience in infrastructure environments
⭐ Strong skills in virtualisation, storage, networking, and security technologies
⭐ Excellent communication, documentation, and problem-solving abilities
Desirable:
⭐ Industry certifications (e.g., VCP, CCNP, CCNA)
⭐ Knowledge of ITIL, ISO27001, or PCI-DSS standards
⭐ Experience in a service provider or regulated environment
Why join?
⭐ Role with leadership, mentoring, and client-facing responsibilities