• Location:

Mumbai

• Department:

Operations(IBP)

• Division:

IBP Transactional Banking

• Employment Type:

Full time

• Salary:

Competitive

Payments Specialist- Transaction Banking Operations (12732)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

The Corporate Banking Operating Model Workstream, is designing and setting up a Service and Operations capability, which will enable high quality delivery to Corporate Banking Clients.

We are seeking a specialist with :

Ops Subject Matter Expertise Payments

• Experience in working as a Business Analyst in Change Projects
• Ability to work with Senior Leads in Product and Technology Teams
• At least 10 years experience in an International Bank, in Operations
• Work Experience in an offshore GCC would be a positive.

Roles and Responsibilities:

• Obtain clarity on the planned products, services and platforms to be rolled out
• Draft detailed “To Be” workflows, as per Target Operating Model guidelines
• Write Standard Operating Procedures
• Collaborate with stakeholders across Corporate Banking Product Management, Bank, Credit, Operations, Technology, Compliance, and Risk to validate Processes and Procedures
• Conduct process mapping and optimisation of workflows.
• Facilitate workshops, walkthroughs, and playback sessions to validate proposed processes and procedures with stakeholders.
• Support system testing, validation, and adoption, working closely with Technology teams.
• Provide training and change support to ensure smooth rollout of the operating model, across the organisation.

Core skills and knowledge:

• Deep domain expertise in Operations for Payments
• Proven experience large scale operations change projects
• Strong knowledge of the end-to-end processes for Account Services / Payments / Lending.
• Understanding of UK regulations covering these products and its implications for process design and controls.
• Excellent interpersonal and stakeholder engagement skills, with the ability to influence, negotiate, and collaborate effectively across teams.
• Strong communication skills, both written and verbal, with the ability to simplify complexity and build shared understanding.
• At least 10 years experience in an International Bank, in Operations

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at who will be happy to assist.

• • Meet the recruiter

Nyati Dixit

Share this page

Job Alerts

Create an alert subscription based on this Job

• Benefits

Pension

Private Medical Cover

Virtual GP

Gym Discounts

Psychologist Service

Annual Leave

Life Assurance