Administrator - Client Relationship Team

We are seeking a highly organised and customer-focused Administrator to support the day-to-day administration of retirement products and maintain strong relationships with members, advisors, and internal teams. The role involves handling member queries, managing phone calls, updating systems, reviewing documentation, and ensuring all requests are accurate and complete before processing. You will follow established procedures, work closely with compliance, and provide clear instructions to servicing teams while maintaining high standards of accuracy and service. The ideal candidate will have experience in client servicing or financial services, strong communication skills, good attention to detail, and the ability to manage tasks efficiently. This position offers the opportunity to contribute to a supportive, values-driven organisation focused on excellence, collaboration, and continuous improvement.