Business Customer Service Engineer – Guernsey

Our client is a well-established telecommunications provider supporting business customers with essential technology and connectivity services. They are looking for a Business Customer Service Engineer to join their B2B Operations team, providing first-line support and taking ownership of customer incidents and service requests. The role focuses on resolving issues efficiently, delivering first-time fixes wherever possible, and supporting business customers to a high professional standard. Key requirements include: • Strong customer service and communication skills • General IT and technology knowledge • A proactive approach to problem-solving • Willingness to learn and develop • Full driving licence and flexibility to join a standby rota What’s in it for candidates: • A frontline role within a professional B2B operations team • Exposure to a broad range of business technologies • Structured working hours with flexibility • Ongoing development in a technology-driven environment