Manager, Asset Services

Job Description What is the Opportunity? As Manager, Asset Services you will be responsible for leading and operational team function and ensuring the effective management of operational risk while maintaining data integrity. You will require a deep understanding of operational procedures and practices, as well as the ability to develop and implement strategic initiatives, drive process improvements, and make informed decisions that impact Wealth Management Europe (WME) Operations. You will be accountable for all team management activities, including adherence to HR processes and promoting team engagement. Additionally, the role is expected to foster a positive working environment for the operational team function and act as a role-model in-line with group values encouraging colleagues to speak up for the good of RBC. RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements. What will you do? Service Delivery and Partnership Accountable for ensuring that procedures are maintained and adhered to, guaranteeing a high level of accuracy and the timely delivery of service in accordance with relevant WME Operations procedures, standards and SLAs (where defined) Accountable for the review and sign-off of departmental procedures in-line with regulatory and audit requirements, while delivering on agreed timescales (for example, ensuring active individual and team engagement with ActiveOps) Accountable for ensuring the timely and appropriate levels of escalation, as well as proactively supporting the resolution of risks and issues Set a clear direction and purpose for operational team function aligned with group strategy Accountable for ensuring personal and team member understanding and adherence to Risk and Control, Policy Frameworks specific to the role in WME Operations Embed and drive a culture of simplification and innovation via continuous improvement within team(s) and working collaboratively with Operational Initiatives Ensuring the change portfolio is understood and adequately resourced from within the team to support the deliverables working collaboratively with Operations Initiatives What do you need to succeed? Must-have Experience within and strong understanding of the Financial Sector. Experience within a people management role and proven experience of coaching and developing others. Deep level of IT proficiency. Excellent analytical and problem-solving skills. Adaptable to change and experience of leading through change. Excellent motivator and proven ability to use own initiative. Excellent attention to detail. Excellent time management to deliver effective planning and organisation. Strong client-focused approach. Proven ability to work independently and as part of a team Excellent communicator and ability to adapt style and message to internal and external stakeholders at all levels. What is in it for you? We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities. Opportunities to work with the best in the field. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Agency Notice RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details. # LI-SS2 Job Skills Management Controls, Operations Management, Process Improvements, Risk Management, Securities Operations, Service Delivery Additional Job Details Address: GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIER City: Saint Helier Country: Jersey Work hours/week: 36.25 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-01-19 Application Deadline: 2026-02-03 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.