Client Contact and Pend Management

The role involves tracking and managing outstanding requests for information and documentation to support operational efficiency and compliance. You will also update internal systems to reflect the status of communications and maintain accurate records within the CRM system. You must be an effective team player and work closely across different internal teams to provide and excellent service for clients and ensure requirements are met. The ideal candidate will have excellent time management and organisational skills, with the ability to prioritise workload and strong problem-solving skills. Exceptional communication skills are essential for achieving success in this role.