The Business Solutions Support plays a critical role in supporting the delivery of high‐quality business processes, systems enhancements, and operational change.
The role’s primary focus is testing new or modified business processes, validating that operational, regulatory, and stakeholder requirements are met before changes are deployed into the live environment.
The role holder will work closely with various Stakeholders and key SMEs, to ensure improvements are accurate, reliable, documented, and aligned with business needs. This role underpins the organisation’s commitment to stability, continuous improvement, and controlled change.
Professional qualifications are beneficial but not essential (e.g., BCS Testing Foundation, Lean, CII, or similar) with a strong desire to develop testing, process, or change‐related skills.
Experience in an operational, administrative, or process‐related role within Insurance or Financial Services would be beneficial as well as an understanding of business processes, workflow logic, or system behaviour.