Claims Administrator, Guernsey

Our client is a leading international life insurance provider based in Guernsey. Known for their sophisticated approach to global financial services, they foster a culture that is technical, aspiring, and human-centric. They are currently seeking a proactive administrator to join their Claims Team to support the efficient delivery of Group Risk solutions. The Claims Administrator provides essential support to the Claims team, ensuring that high-value claims—including life, critical illness, and income protection—are processed accurately and within strictly agreed timelines. This role is ideal for a detail-oriented professional who enjoys problem-solving and thrives in a high-volume, client-focused environment. Key Responsibilities • Claims Processing: Administer Group Risk claims accurately and efficiently, ensuring all documentation meets internal and regulatory standards. • Technical Support: Utilize strong IT skills, particularly in Excel and Word, to manage data and maintain proprietary claims systems. • Stakeholder Engagement: Build and maintain effective relationships across various teams and global regions to ensure seamless service delivery. • Process Improvement: Proactively identify opportunities to improve internal processes and adapt to new system requirements. • Workload Management: Independently manage a high volume of tasks while maintaining exceptional attention to detail and numeracy. The Profile of Excellence • Technical Aptitude: Strong proficiency in Microsoft Office (Excel and Word) and a high level of numeracy. • Organizational Skills: Proven ability to manage competing priorities and meet deadlines in a fast-paced environment. • Problem-Solving Mindset: A proactive approach to identifying issues and implementing effective solutions. • Client Focus: Dedicated to providing high-quality service and maintaining professional standards across all interactions. • Professional Development: A commitment to ongoing learning; holding or working towards relevant industry qualifications is highly encouraged.